Do your prices include VAT?

Yes, all prices as stated include VAT.

Do you offer trade discounts?

This is not something we offer. However, if you are ordering contract quantities of items please give us a call on 0330 058 6479 to discuss special pricing.

I can’t find what I’m looking for?

Not everything we offer is on the website. If you’ve set your heart on something and can’t find it, get in touch and we’ll do our best to help!

What methods of payment do you accept?

We accept all major credit and debit cards including American Express. You can also pay us via PayPal or BACS. If you wish to pay by BACS please call us to arrange. Any other questions? Call us on 0330 058 6479 for more information or to place your order.

What happens once I have placed my order?

We will double check the content of the order to ensure that it perfectly matches your new bathroom design or that the products you have chosen are compatible. Once done, we’ll get in touch to let you know the expected delivery date.

What if I change my mind?

You have 14 days after you receive the products to arrange delivery and return them to us. For more on the costs of returning an item, please see our Terms and Conditions.